Summary
The commission locked in three more years of contracted assessing with WCA. Commissioner Slaby's complaint about being treated poorly as a resident — until she revealed her title — sparked commitments to better customer service tracking and a long-term look at bringing assessing back in-house.
At a glance
- Total mentions
- 1
- Last 30 days
- 0
Last discussed Jun 1, 2026.
Impact analysis
The contract costs $1.86 million over three years but saves an estimated $53,000–$90,000 versus hiring a full-time master assessor.
Property owners get continued assessing services with no gap and a new performance review mechanism.
Residents who receive poor customer service from the contractor, as Commissioner Slaby described.
Mentions & discussions (1)
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